Privacy Policy

Last updated: June 2025

1. Information We Collect

When you place an order, book a consultation, or create an account on VedhaPure, we collect the following personal information:

  • Full name, email address, and phone number
  • Delivery address (street, city, province, postal code, country)
  • Order history and product preferences
  • Messages submitted via our consultation or contact forms

We do not collect payment card information. Payments are handled through third-party providers.

2. How We Use Your Information

We use your personal data solely to:

  • Process and fulfill your orders and deliver them to your address
  • Send you order confirmations and shipping updates via email
  • Respond to consultation requests and customer support queries
  • Send occasional newsletters if you have opted in (you may unsubscribe at any time)
  • Improve our products and services based on aggregate, anonymised data

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

  • Courier and logistics partners solely to deliver your order
  • Email service providers to send transactional emails on our behalf
  • Our hosting and cloud infrastructure providers under strict data processing agreements

All third-party processors are required to keep your information confidential.

4. Data Security

We take reasonable technical measures to protect your personal information, including encrypted storage of passwords and secure HTTPS connections. No method of transmission over the internet is 100% secure; however, we strive to use commercially acceptable means to protect your data.

5. Data Retention

We retain order and account data for up to 5 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time by contacting us, subject to any legal obligations we have to retain it.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at care@vedapure.com.

7. Cookies

We use session tokens stored in your browser's local storage to keep you signed in. We do not use third-party advertising or tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

VedhaPure
Email: care@vedapure.com